Starter Vape Kit counterfeit avoidance — a checklist
We ship starter vape kits to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.
Published 09 May 2026 · VapeWholesaleHub · Reading time 8 min
After-sales, replacements and reorders
There is no shortage of suppliers quoting starter vape kit. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping starter vape kits long enough to know that the honest answer is usually a shorter list, and that is the answer we give.
Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Price breaks and payment terms
A landed cost sheet for starter vape kit has five lines: unit price, packaging, freight, duty and the cost of defects. Quoting only the first line is how buyers end up surprised at the fourth.
Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.
Where defects actually come from
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.
- Consolidated or split shipping, quoted both ways
- Mixed SKU cartons to spread first-order risk
- Named account contact who has handled the product
- Standing reorder schedule with a fixed cut-off
- Specification locked in writing before production starts
- Reference sample retained from every batch
Assortment planning without the guesswork
We keep a short list of approved configurations for starter vape kits. Anything outside that list is possible, but it becomes a custom run with a custom lead time, and we quote it as such rather than pretending everything is standard.
Colour range is where assortments quietly die. Six finishes look impressive in a brochure and disastrous on a shelf with 40 cm of space. We recommend two finishes per core SKU and let the trial line carry the novelty.
Specification summary
| Battery | 800 mAh |
| Pod capacity | 2.0 ml |
| Coil resistance | 0.8 ohm |
| Included | Device, 2 pods, cable |
| Charging | USB-C 5V/1A |
| Packaging | Retail box |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
How do you handle repeat orders?
The specification is held on file against your account, so a reorder is a reference rather than a new brief. We recommend a standing schedule with a fixed weekly cut-off so stock lands before the shelf empties.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 500 units. We would rather you handle the sample than approve a specification from a photograph.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
Related reading
Need a quotation on starter vape kits?
Send destination market, target price and quantity. Same-day reply on working days.
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